Marketing automation & CRM · updated Nov 2026

Companies using Freshworks: 402 found

We found Freshworks running on 402 company websites. The biggest group is Software Development (13%), 36% are headquartered in India, and 3% have more than 1,000 employees. Teams that use Freshworks are 2.0× more likely than the average company to also use Hotjar.

Freshworks by Freshworks — CRM and customer service software.
402
companies using Freshworks
3%
have 1,000+ employees
43
countries
13%
Software Development

Who uses Freshworks

Every company we found, grouped by industry. 3 companies without a listed industry are left out of this chart.

By industry
  • Software Development 52 · 13%
  • IT Services and IT Consulting 38 · 9.5%
  • Financial Services 29 · 7.3%
  • Technology, Information and Internet 24 · 6%
  • Retail 16 · 4%
  • Advertising Services 11 · 2.8%
  • Everything else 229 · 57%

Each square is one company.

By company size (employees)
  • 2–1056 · 14%
  • 11–50176 · 44%
  • 51–200103 · 26%
  • 201–50040 · 10%
  • 501–1,00014 · 3.5%
  • 1,001–5,0009 · 2.2%
  • 5,001–10,0002 · <1%
  • 10,001+1 · <1%
By headquarters country
  • India136 · 36%
  • United States131 · 34%
  • United Kingdom22 · 5.7%
  • United Arab Emirates13 · 3.4%
  • Canada8 · 2.1%
  • Australia7 · 1.8%
  • Singapore5 · 1.3%
  • Netherlands4 · 1%
  • Germany3 · <1%
  • Sweden3 · <1%

What else Freshworks users run

How much more likely a Freshworks user is to also run each tool, compared with the average of the 281,225 companies across our technology pages. 2.0× means Hotjar shows up 2.0 times as often among Freshworks users as among everyone else.

Freshworks users, largest first

The 25 companies with the biggest LinkedIn following, with the evidence behind each one. The other 377 are a free account away.

CompanyIndustrySizeHQSeen onEvidence
poppi
drinkpoppi.com
Retail201–500United StatesWebsiteWebsite scan
Shipa
shipa.com
Transportation, Logistics, Supply Chain and Storage10,001+United Arab EmiratesWebsiteLoads uae.fw-cdn.com
Crio.Do
crio.do
E-Learning Providers201–500IndiaWebsiteLoads in.fw-cdn.com
Cozmo Travel
cozmotravel.com
Leisure, Travel & Tourism1,001–5,000United Arab EmiratesWebsiteLoads fw-cdn.com
Travel Counsellors
people.travelcounsellors.com
Travel Arrangements1,001–5,000United KingdomWebsiteSets Freshworks cookies
Snorkel AI
snorkel.ai
Software Development201–500United StatesWebsiteLoads fw-cdn.com
Access Bank Angola
angola.accessbankplc.com
Banking501–1,000AngolaWebsiteSets Freshworks cookies
SPERTON - Where Great People Meet
sperton.com
Staffing and Recruiting51–200NorwayWebsiteLoads fw-cdn.com
Murad
murad.com
Personal Care Product Manufacturing201–500United StatesWebsiteSets Freshworks cookies
The Loom
theloom.in
Apparel & Fashion51–200IndiaWebsiteLoads in.fw-cdn.com
TSS Consultancy Pvt Ltd
trackwizz.com
Software Development51–200IndiaWebsiteSets Freshworks cookies
Classcard
classcardapp.com
Education Administration Programs11–50United Arab EmiratesWebsiteSets Freshworks cookies
Wisestep
wisestep.com
Human Resources Services11–50United StatesWebsiteLoads in.fw-cdn.com
Community College of Allegheny County
ccac.edu
Higher Education1,001–5,000United StatesWebsiteLoads fw-cdn.com
Ctruh
ctruh.com
Software Development11–50IndiaWebsiteLoads in.fw-cdn.com
Roborock
us.roborock.com
Computers and Electronics Manufacturing1,001–5,000ChinaWebsiteWebsite scan
LOTUS Bank
lotusbank.com
Financial Services201–500NigeriaWebsiteWebsite scan
Credo Beauty
credobeauty.com
Retail11–50United StatesWebsiteWebsite scan
iThink Logistics
ithinklogistics.com
Transportation, Logistics, Supply Chain and Storage51–200IndiaWebsiteWebsite scan
Accuindex
accuindex.com
Financial Services201–500MauritiusWebsiteWebsite scan
Who What Wear
whowhatwear.com
Retail Apparel and Fashion201–500United StatesWebsiteSets Freshworks cookies
DATOMS
datoms.io
Technology, Information and Internet51–200IndiaWebsiteLoads in.fw-cdn.com
Neora
neora.com
Personal Care Product Manufacturing201–500United StatesWebsiteSets Freshworks cookies
Juice Beauty, Inc.
juicebeauty.com
Personal Care Product Manufacturing2–10United StatesWebsiteSets Freshworks cookies
Channelplay Limited
channelplay.in
Advertising Services5,001–10,000IndiaWebsiteWebsite scan
377 more Freshworks users

Filter by industry, size and country, find the decision makers, and turn the list into a campaign in RocketSDR. Free to start.

See all 402 companies →

How we saw Freshworks

Each company is counted once, under the strongest evidence we found for it.

Website evidence
  • Network request154 · 42%
  • JavaScript global107 · 29%
  • Script tag62 · 17%
  • Cookie43 · 12%

Freshworks usage: common questions

How many companies use Freshworks?

We found Freshworks running on 402 company websites, as of 3 November 2026. This counts companies we can tie to a LinkedIn company page, so it is a floor, not a market total.

Which well-known companies use Freshworks?

By LinkedIn following, the largest include poppi, Shipa, Crio.Do, Cozmo Travel and Travel Counsellors. The table above lists more, with the evidence for each.

What industries use Freshworks the most?

Software Development (52 companies), IT Services and IT Consulting (38) and Financial Services (29) lead, out of 399 companies with a known industry.

Which countries have the most Freshworks users?

India (36%), United States (34%) and United Kingdom (5.7%). We see Freshworks at companies headquartered in 43 countries.

What tools do Freshworks users also use?

Compared with the average company in our data, Freshworks users are most over-represented on Hotjar (2.0×), Segment (1.6×). The multiplier is how much more likely they are than average to run that tool too.

How do you know a company uses Freshworks?

We load company websites and look for Freshworks's fingerprints: the scripts and network requests it makes, its cookies and response headers, DNS records, and tags configured inside Google Tag Manager containers. A company is only counted when we can tie the domain or app to its LinkedIn company page, and shared domains (link shorteners, site builders) are excluded, so a domain scan of bit.ly never counts as evidence about a brand that links to it.

Can I export the full list of Freshworks users?

Yes. Create a free RocketSDR account to filter all 402 companies by industry, size and country, find the right contacts, and start outreach. Developers can query the same data through the gtm.dev who_uses_tech API.

Turn Freshworks users into pipeline

Filter all 402 companies by industry, size and country, find the decision makers, and let RocketSDR write and send the first touch.